Contact

Get in touch

A real person reads every message and replies within one business day. Use the form below, or email us directly at atlasbay.support@gmail.com.

Before you write

These answers save everyone time:

• Where is my order? Delivery takes 10–20 business days, plus 1–3 days of processing. Tracking can take 3–5 days to activate after dispatch — see Shipping & Delivery.
• I want to return something. You have 30 days from delivery — see Returns & Refunds.
• Something else? Our FAQ covers most questions.

To help us help you faster

Include your order number and, if an item arrived damaged or incorrect, a photo. With a photo we can usually resolve the problem straight away, without you posting anything back.